This Privacy Policy outlines how Sofloria LLC collects, uses, and safeguards the personal information of our website visitors, customers, and users. We are committed to protecting your privacy and ensuring that your personal information remains confidential and secure. By accessing or using our website, you consent to the terms of this Privacy Policy.
Collection and Use of Personal Information
We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you voluntarily provide it to us. This information is necessary for processing orders, delivering products, and providing customer support. We may also collect certain non-personal information such as your IP address, browser type, and device information to enhance your browsing experience and analyze website usage trends.
We use your personal information for the following purposes:
- Process and fulfill your orders
- Communicate with you regarding your orders, inquiries, or customer support requests
- Customize and personalize your experience on our website
- Send promotional offers, newsletters, and updates with your consent
- Improve our products, services, and website based on your feedback and usage patterns
- Comply with legal obligations and protect against fraudulent activities
SMS Messaging Consent
By providing your phone number and opting in, you consent to receive SMS messages from Sofloria Discount Store. These may include order updates, customer support messages, appointment reminders, promotions, and other relevant notifications.
1. Data Collection
When you sign up for SMS updates, we collect your name, email address, and mobile phone number. This information will be collected via paper document using keyword text. SMS opt-in instructions are provided and consent is given through keywords: to opt-in, reply with START or YES. To opt-out, reply with STOP or CANCEL.
2. Data Usage
We use your information solely for customer assistance, scheduling, confirmation and appointment reminders, and—on occasion—promotional messages. Your information may also be used for important service-related notifications.
3. Message Frequency
Your consent to receive SMS messages is not a condition of any purchase. Message frequency may vary based on the nature of your interactions with us.
4. Opt-Out
You may opt out of receiving SMS messages at any time by texting STOP or CANCEL in response to any message, or by contacting us via email at [email protected] or +19045321762. After opting out, you may receive one final confirmation message, and your number will be removed from our messaging list within 24 hours.
5. Help
For help or additional information, reply HELP to any message or contact us at [email protected] or +19045321762. You will receive a response with our contact information and a link to our website.
6. Data Security
We protect your data using secure storage measures, including encryption and restricted access where appropriate, to prevent unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
Your information is retained as long as you are subscribed to our SMS service. Upon request, or once you opt out, your data will be promptly deleted from our records.
8. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Messages are recurring, and frequency may depend on your communication needs with us.
9. Non-Sharing Clauses:
• Sofloria Discount Store does not share your data with third parties for marketing purposes.
• Sofloria Discount Store does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.
If you have further questions, please contact Sofloria Discount Store at [email protected] or 19045321762.
Thank you for trusting us with your information.
Data Use and Sharing
We use your personal information to provide and improve our services, process transactions, and communicate with you. We do not share your information with third parties except as necessary to fulfill your requests or as required by law.
Data Transfer Restrictions
- We do not sell, trade, or otherwise transfer your personal information to any external organizations under any circumstances.
- We implement strict access controls and regular audits to ensure your data is not shared without authorization.
Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. We use industry-standard encryption technology to safeguard sensitive information during transmission. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Third-Party Disclosure
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering products or services to you. These third-party providers have access to your personal information only to the extent necessary for performing their functions and are obligated to keep it confidential. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except when required by law or to protect our rights, safety, or property.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you have the right to access your personal information stored with us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you wish to exercise any of these rights or have any concerns about the handling of your personal information, please contact us using the information provided below.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Phone: (904) 532-1762
Email: [email protected]
Thank you for trusting us with your personal information.